User Agreement

1. Apply for reservation (1) This Internet reservation system (hereinafter referred to as this system) uses the Internet A system that allows customers to make reservations directly with the hotel. Information such as the availability of hotels registered in this system can be searched by anyone, but a reservation request Internet registration is required for inclusion. (2) Registered customers can apply for reservation 24 hours a day. (3) The reservation information you requested will be sent to the hotel's E-mail address immediately after registration is completed. (4) This system can be used for free. 2. Reservation qualification Anyone with an E-mail address for an Internet PC can make a reservation. 3. Customer registration (1) Please register your personal information from the registration screen. E-mail address for which registration completion notification was applied It will be sent to. After that, you can apply for reservation. (2) Registration is free. There are no registration fees or annual fees. (3) We will never use the registered personal information without permission. However, this does not apply if there is a request from a public institution (police, court, etc.). Four. Usage contract (1) The contract for use is directly between the customer and the hotel. (2) For the usage contract, the final confirmation of the content registered by the customer with this system, and the button for regular reservation It is established when you press the (switch). (3) We will never use the registered personal information without permission. However, this does not apply if there is a request from a public institution (police, court, etc.). Five. Payment of accommodation fee Please pay the accommodation fee by cash or credit card at check-in. 6. Change/Cancel reservation details (1) If the reservation contents are changed, please use this system to register the change immediately. (2) If the system cannot be used due to unavoidable circumstances, the member will contact the hotel directly please. If you contact the hotel directly, no change cancellation notice will be sent. 7. Cancellation fee Regarding the cancellation (cancellation) of the reservation, the ratio of the contract price is as follows: A cancellation fee will be charged. 3 days before: 20% 2 days before: 50% On the day: 80% No stay: 100% (when not contacted) 8. Our liability and disclaimer (1) At the time of execution of the accommodation contract and related contracts, or due to non-compliance thereof When the guest is injured, the damage will be compensated. However, that is the responsibility of our hotel This is not the case unless it is due to a reason to be attributed. (2) The hotel has inn liability insurance in case of a fire. (3) If the hotel cannot provide the guest room contracted to the guest, with the consent of the guest, as much as possible We will arrange other accommodation facilities under the same conditions. (4) The hotel will pay a penalty equivalent if the accommodation cannot be arranged regardless of the above rules. Compensation fee will be paid to the guest, and the compensation fee will be applied to the amount of damages. However, we cannot provide rooms We will not pay the compensation fee if there is no reason to blame our hotel for something wrong. 9. Regarding other terms and conditions of use, please refer to the accommodation contract provided by the hotel. Ten. Contact Us HATCHi Kanazawa by THE SHARE HOTELS 〒920-0911 3-18 Hashibacho, Kanazawa City, Ishikawa Prefecture TEL: 076-256-1100 FAX: 076-256-1101 EMAIL: hatchi@thesharehotels.com